Capri Full Experience:Blue Grotto+Faraglioni Swim+City Visit

The tour departed without our group. We arrived 10 minutes before departure as we were instructed, however the boat had departed the pickup location leaving our group and two additional groups behind. Eventually the boat returned, nonetheless this was a frustrating start to the day. Once aboard, the captain(s) drove at an excessively high speed, creating unsafe conditions for passengers. It felt like they were on a joyride and the guests happened to be there. While on their joyride, the captain struck a large rock (boulder) in the water which damaged the engine and rendered the boat inoperable. After 45 minutes, we limped to shore. During this time, there was no communication as to the status of the boat which created a high stress environment. On our return leg of the trip, a different boat and captain came to pick us up. The captain was pleasant and the ride was much more enjoyable. We were left overall very disappointed. What could and should have been a relaxing and enjoyable day was one filled with stress. Given the amount of charter options I would look elsewhere when making a reservation.

Awesome skipper, very detailed and knowledgeable. Kept us entertained, good amount Presseco was provided ( always a plus) its an awesome experience.

Ortiz and crew were awesome!! Such a great day trip!! They made the day very fun and showed us around the island via boat and then we spent 4 hours on Capri. Highly recommend!

BE CAREFUL DO NOT USE THIS COMPANY!!!!! I was on my honeymoon with my husband and my travel agent booked this capri trip for us. She booked a trip from Sorrento to Capri and back. A few days before I started getting confirmation email from Sail & Fun some stating that the tour was leaving from Sorrento and some leaving from Salerno. I called my agent to make sure it was leaving from Sorrento and she checked and was told that the boat was changed and was now leaving from Salerno instead which is 2.5 hours away from where we were staying. There was no way for us to get there in time for the 8am boat trip. We tried to reach Sail & Fun and we met with horrible customer service and rudeness. I was personally messaged by the captain of the boat who started INSULTING me. We asked for a refund since Sail & Fun changed our reservation and we were told NO REFUND. BE AWARE OF THIS COMPANY AND DO NOT USE THEM!!! I was lucky enough to book my own trip to Capri from my hotel which cost me a FRACTION of this one!!! Again just don’t bother with Sail & Fun cause you won’t be sailing and won’t be having fun fighting for your refund