Hotel Ambassador Weber

Kindness courtesy organization view of the faraglioni, breakfast !! I have been coming to Capri for years and every time I stay here. Only advice, slightly larger closets because women when they go to Capri bring 1000 changes of clothes

The view and location are the only things carrying this hotel. Unfortunately, the rest of our experience has been incredibly disappointing, particularly for a hotel claiming to be four-star. Many of the staff are extremely rude and behave as though every simple request is a chore. While we have encountered a few polite staff members, the overall attitude has been unwelcoming and unprofessional. I even witnessed a member of the pool staff openly picking a fight with a guest, which was completely inappropriate. The rooms are outdated, unattractive and lacking even basic amenities. There are no tissues or standard toiletries only a shower cap and hair and body wash. Even the toilet paper has regularly not been restocked, which is unacceptable at any hotel, let alone a four-star property. It honestly feels a little like Fawlty Towers, only much ruder. The beautiful view and convenient location do not make up for the poor service, outdated rooms and lack of basic hospitality. I would not stay here again.

Had a fabulous stay here for 3 days. Location is beautiful- right above Marina Piccolla. The free shuttle service is such a bonus! Room was comfortable, clean with an amazing view. Loved hearing the waves crashing on the rocks at night. Staff is friendly and helpful. The pool was great when I needed a day to rest and relax. The restaurant has AMAZING FOOD! And the view WOW! Will be my first choice next year when I come back but because it’s such a great hotel will stay at least 5-6 days instead of 3. BRAVO HOTEL WEBER👏🏻

There are not enough stars to describe the experience we had at the Weber Ambassador in Capri. We had already been here last year and we returned with enormous pleasure and a great deal of enthusiasm, finding exactly what had made us fall in love with this hotel: an authentic welcome, a family atmosphere, and a level of attention toward guests that is truly rare. It is one of those places that makes you feel at home, even while being in one of the most beautiful places in the world. The view is simply spectacular and the cleanliness is impeccable. Every environment is cared for with love and every detail conveys the passion and professionalism of those who work at this property. Speaking of cleanliness, we would like to give a special thanks to two people who contributed to making our stay even more pleasant: Beata, of Polish origin, and Larissa, Ukrainian. Two extraordinary women, always smiling, kind, and tireless, who perform their work with a care and dedication that deserve to be recognized. Every day we entered a perfect room, but what struck us most was their way of greeting, their availability, and that sincere kindness that cannot be taught. They are those people who often work behind the scenes, but who truly make the difference and contribute to making you feel welcomed. A special thanks also goes to the maître d' Cataldo, known as Aldo, and to all the dining room staff, always smiling, helpful, and attentive to every need. A heartfelt thank you to Paolo, of Polish origin, who with his friendliness, experience, competence, and enthusiasm recommended truly exceptional dishes and specialties to us and, between one chat and another, even revealed the secret of a recipe that we cannot wait to make again at home. A precious memory that we will always carry with us. An immense, or rather boundless, thank you to Alessandro, who pampered us from beginning to end with uncommon kindness. Always present with a smile, he spoiled us with impeccable service, front-row tables, and always an excellent limoncello at hand, making us feel like special guests at every moment. A special thought also goes to the very sweet Peruvian waitress, who won us over with her sensitivity and empathy. With discretion and attention, she knew how to make us feel welcomed and heard, demonstrating professionalism. A special mention also goes to Ruslan, a young waiter who is still a beginner, but always smiling, kind, and very eager to work. His helpfulness and his polite way of relating to customers made our experience even more pleasant. A round of applause also to all the shuttle drivers, always punctual, kind, and professional. A special thank you goes to Edoardo, who for us was much more than a driver. With his stories, his advice, and his anecdotes, he encouraged us to get to know the authentic Capri, made of history, hidden corners, and wonders that we probably would never have explored on our own. In our opinion, he should be a tour guide! There is, however, one single episode that we feel like telling because we believe it can be a starting point to further improve an already excellent service. During our stay, we found a small gecko in our room. We know very well that in Capri this is something that can happen and we absolutely do not think that the presence of a gecko is the hotel's responsibility. The reception staff intervened immediately, multiple times, demonstrating great availability and a lot of good will. Unfortunately, however, after several attempts the gecko kept taking refuge in a crack and it was not possible to remove it, so much so that in the end we were the ones who had to handle the situation. Precisely because on an island like Capri these small animals are part of the environment, we would have expected a slightly more organized management, perhaps with adequate tools or staff trained to deal with situations of this type. It was not the gecko that disappointed us, but the fact that such an inconvenience remained without a real solution. That said, the episode of the little lizard (which later became our good luck charm!) will certainly not erase everything else, which was simply special. Heartfelt thanks, therefore, to the Weber Ambassador staff and thanks also to you, greedy mascot Jonny Web. Your hospitality, your professionalism, the love, the passion, and the good humor that you put into your work every day really make the difference. For us, the Weber Ambassador is not simply a hotel, but a place to which we return with a smile and from which we always leave with our hearts full of gratitude and beautiful memories. See you next year. 🤞❤️💪🙏🔝