La Fontelina

Very disappointing experience at La Fontelina While planning our trip to Capri, I tried to make a reservation for the La Fontelina beach club, but it was already fully booked. The restaurant staff themselves suggested that we make a reservation for lunch instead, at 3:00 PM. We made the reservation, provided a credit card as a guarantee of attendance, and, as requested, reconfirmed the reservation 24 hours in advance. When we arrived, the manager directed us to a small table for three people located at the back of the restaurant, directly under the sun and in an area with absolutely no breeze. Considering the intense heat in Italy that day, the location of the table was extremely uncomfortable. My husband politely asked the manager if another table might be available, and he asked us to wait. My daughter and I stood there waiting. At that point, the receptionist came out from the entrance and told us that the table assigned to us was the one in the sun and that we should stay there. When we explained that we would prefer to wait for another table, his attitude became extremely rude and disrespectful. He sarcastically asked us whether we could actually see the sun and whether, by any chance, the table we wanted was “cold.” We found this behavior completely inappropriate and unacceptable, especially from a member of the reception staff toward guests who had made a reservation in advance, reconfirmed it, and provided a credit card guarantee. We were not expecting VIP treatment — only basic courtesy, kindness, and consideration. Unfortunately, the attitude of this employee negatively affected our entire experience at a place that, given its reputation and extraordinary location, we expected to be very special. It is a real shame, because such a renowned and privileged establishment deserves a team that knows how to treat its guests with respect and professionalism. After this entire situation, the manager eventually seated us at a much better table. I want to be fair and acknowledge that the manager did make an effort to resolve the situation. Unfortunately, however, the receptionist’s extremely inappropriate behavior had already left a very negative im

200.00 minimum spend per person for uncomfortable wooden chairs on stones, and since we are not regulars, they seat you in the back where it is hot and there is no view. The restaurant has a nice view but the food is not wow, however the prices are like the rest

Don't waste your money- This place is a scam. €300 to sit on a rock and stare at the water. If you want shade, you have to pay, if you want to dry off, you have to pay. If you want a drink- good luck because the servers may find you in 2 or so hours. Swimming would be nice if you didn't have to wait in line to go down the ladder to the water just to get smashed by all the waves from the hundreds of boats passing by. The mandatory lunch was mediocre at best and the €25 euro cocktails would have been nice to have with lunch but instead came out after we had finished. We had to ask 3 different people to get the bill so we could leave and when we finally did 20 minutes later they had the audacity to ask for a tip. Save your money, you can have a better experience at a McDonald's

Absolute scam - just some deck chairs on rocks - no customer service whatsoever, It was all so expensive and a waste of a day. Save your money and go to a gorgeous beach club in France !!